We collect personal information you provide to us directly, including:

• Name, work email, company name and role when you submit a brief, request a demo, or subscribe to updates.

• Phone number when you request a callback or live demo.

• Recordings and transcripts of voice and chat interactions with our demo agents, where you have consented.

• Technical information about your visit collected by analytics cookies (where consent has been given), including device type, browser, referring page, and pages viewed.

• To respond to your enquiry, book strategy sessions and provide our consulting services.

• To improve our agents and platforms using consented recordings and transcripts.

• To send you operational messages and, where you have opted in, occasional updates.

• To comply with legal and regulatory obligations.

We do not sell your personal information. We share it only with:

• Trusted third-party processors that help us run our services (e.g. email delivery, calendar booking, hosting and analytics) under contract.

• Government and regulatory bodies where required by law.

Your information is held on systems hosted within Australia and other jurisdictions where our trusted providers operate. We use reasonable technical and organisational measures to protect it.

You can request access to, correction of, or deletion of the personal information we hold about you at any time. Contact hello@j4rvis.com.

We use analytics cookies only when you accept them via our on-site banner. No advertising or third-party tracking cookies are used. You may withdraw consent at any time by clearing site data or contacting us.

If you believe we have breached the APPs, contact us first at hello@j4rvis.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

J4RVIS Pty Ltd

121 Castlereagh Street, Sydney, New South Wales 2000, Australia

Email: hello@j4rvis.com